• Admission & Discharge Services

    Your admission is usually arranged by the attending consultants in advance and a letter of admission is given for you to be admitted on a per-arranged day. This does not apply to emergency or casualty admission. Those in labor will be admitted at any time of the day or night. Our friendly staff at the lobby will assist you with the admission procedure.

    Discharge Procedure
    You will be discharged upon the consultant's advice. Your nurse will present you with your outpatient appointment card. You will be able to settle your bill at the cashier's counter on the first floor.

    Mode of Payment
    1. Cash
    2. Major credit cards
    3. Letter of guarantee
    4. Insurance coverage

    Deposit
    A deposit is required from patient upon admission except for patient with guarantee letter (GL), from company approved by the management. Patient or relative of patient is required to to-pup their outstanding amount if there is outstanding balance of deposit within 24 hours of admission.

    Contact Info

    • Person in-charge
      Mdm Vinothinee
    • Phone No
      05-2408777
    • Fax No
      05-2541388
    Among the insurance panel accepted by us are:

    • American International Assurance Company Limited
    • Allianz Life Insurance Malaysia Berhad
    • Asia Insurance (Malaysia) Berhad
    • AXA Insurance
    • Berjaya Sompo Insurance Berhad
    • Great Eastern Life Assurance (Malaysia) Berhad
    • Etiqa (formerly MNI)
    • Hong Leong Assurance Berhad - HLA
    • ING Insurance Berhad
    • Jerneh Insurance Berhad
    • Kurnia Insurans (Malaysia) Berhad
    • Malaysian Assurance Alliance Berhad (MAA)
    • Manulife Insurance Berhad
    • Mayban General Assurance Berhad
    • Prudential Assurance Malaysia Berhad
  • Diagnostic Imaging Services

    KPJ Ipoh Specialist Hospital’s Department of Radiology is staffed by Radiologists, Radiographers, State Registered Nurse and specially trained staff who have been cross-trained in various disciplines. The Department is accredited by MSQH for providing the highest level of image quality and patient safety in the following areas:-

    1. General Diagnostic Radiology
    2. Computed Tomography (CT Scan)
    3. Magnetic Resonance Imaging (MRI)
    4. Ultrasonography (Ultrasound)
    5. Bone Densitometry
    6. Digital Mammography with Tomosynthesis (3D)
    7. Fluoroscopy

    Contact Info

    • Person in-charge
      Mdm Tiwa Lay Poh
    • Phone No
      05-2408724
    • Fax No
      05-2541388
    Computed Tomography (CT scan)
    Computed tomography (CT) scanning combines the use of computer and x-rays passed through the body at different angles to produce clear three-dimensional cross-sectional images (slices) of the tissue being examined. CT scanning is becoming a standard diagnostic tool to examine the brain, Lung, Neck, Abdomen & Pelvis, Cervical Spine and Cardiac vessels etc....

    A contrast medium may be injected to make blood vessels, organs or abnormalities show up more clearly.

    Magnetic Resonance Imaging (MRI)
    MRI is a diagnostic technique that provides high quality cross-sectional images of organs and structures within body without x-rays or other types of radiation. MRI is particularly useful in studying the brain, extremities, spinal cord, organs, Prostate, Abdomen & Pelvis, joints etc...

    Ultrasonography (Ultrasound)
    Ultrasound imaging obtains images from the body by using high frequency sound waves. There is no radiation involved in ultrasound imaging. Ultrasound can be used to study any superficial structures as well as deep visual organs in the abdomen and pelvis. In the abdomen, ultrasound is particularly useful in studying the gallbladder, liver, kidneys, spleen, pancreas, uterus, ovaries and bladder. Ultrasound coupled with Doppler features are useful in evaluating arteries, veins and in differentiating acute information from torsion of gonads.

    Digital Mammography with Tomosynthesis
    In KPJ Ipoh mammography examination is performed by using Digital Mammography with Tomosynthesis (3D Mammography). Breast Tomosynthesis , also called 3D mammography is a new mammographic technique that produces a three dimensional images (3D) of the breast and improves cancer detection. 3D Mammogram Technology offers fewer false positives, lighter breast compression and greater comfort for patients.

    Bone Densitometry
    A bone densitometry test is using to diagnose osteoporosis, a disease that weakens bones and makes them more likely to break. The latest version of densitometry is available at KPJ Ipoh Specialist Hospital. The system is used to measure the bone density known as Bone Mineral Density (BMD). These measurements are compare to the normal norms in various age groups. Thus the likelihood of possible future fracture. The sites usually used for assessment of BMD include Lumbar Spine, Hip and Forearm. Bone densitometry test is a quick and painless procedure with very low dose of radiation.

    Picture Archiving and Communication System (PACS)
    PACS, is a medical imaging technology which provides economical storage and convenient access to images from multiple x-ray modalities. Electronic images and reports are transmitted digitally via PACS (on line), making all images available to healthcare provider that require the images and reports anytime within the hospital boundary. A secured network for transmission of patient information, workstations for interpreting and reviewing images and archives for the storage and retrieval of images and reports are made available in PACS.
  • Dietary & Food Services

    Food & Dietary services in KPJ Ipoh Specialist Hospital are a hospital based health services which are provided on and inpatient or outpatient basis. We provided to patients who cannot consume sufficient foods to meet their nutritional requirements.

    Contact Info

    • Person in-charge
      Mdm Nor Lizawati Che Lah
    • Phone No
      05-2408777 (ext 8722)
    • Fax No
      05-2541388
    We also provide patient education and also counseling from our dietitian.

    Our dietitian provides the following services:

    • Inpatient & outpatient counseling
    • Planning of menus
    • Community services such as giving public talks, antenatal classes and education programs
  • Health Information Management Services

    Health Information Management System Services (HIMSS)
    Health Information Management System Services is responsible for keeping and maintaining medical health records in a standardized and professional manner in order to protect patient confidentiality while allowing adequate access to providers in order to promote quality patient care.

    Transcription, diagnosis coding, and release of information which requested, are some of the other major duties performed in the Health Information System Services. Also information is gathered and sent to Ministry Of Health.

    The hard copy of the patient health records are part of the electronic records which still have to be kept due the legal requirement and for future references. Medical health records will be kept confidential and not to be released to any unauthorized persons. Health Information System Services shall keep the medical records as required under the law limitation period.

    Advantages
    1. 24 hours CCTV monitoring system is installed for security monitoring
    2. Access into HIMSS area is controlled by an electronic security pass
    3. Smoke/fire detecting systems are installed at locations where medical health records are kept
    4. Using a log bag in transporting medical health record

    Opening Hours
    HIMSS open 24 hours

    Contact Info

    • Person in-charge
      Pn Fariza Hussin
    • Phone No
      05-2408700
    • Fax No
      05-2541388
    Medical health record primary function is to plan for patient care and provide for continuity in information about the patient’s medical treatment.

    In addition, health record:

    • Provides information to healthcare providers and patients
    • Serves as a support legal document for use in legal proceedings
    • Used by hospital quality assurance and peer review committees in assessing the quality of patient care by the hospital and healthcare providers
  • Laboratory Services

    At Lablink laboratory everyone of us from both the technical and administrative sections work in harmony in pursuing and meeting QUALITY STANDARDS in laboratory practice. We shall meet the needs and expectations of the medical practitioners who are our direct clients and in doing so our service will provide maximum benefits and satisfaction to the patients.

    We take every opportunity given to us by our client doctors to make their already complex job easier, by providing accurate laboratory results and correct interpretations along with appropriate advice in the quickest possible "turn around" time. We work hard towards achieving this goal and helping our doctors to keep up with the continued advances in laboratory science. In providing prompt, cordial and cost effective service, patients' welfare is uppermost on the mind of our staff.

    Contact Info

    • Person in-charge
      Mdm Teh Siew Ping
    • Phone No
      05-2408736
    • Fax No
      05-2418777
    The laboratory is equipped with the latest state-of-art facilities providing services such as:

    • Microbiology
    • Bio Chemistry
    • Haematology
    • Immunology
    • Serology
    • Blood Transfusion
    • Histopathology
    • Cytopathology
  • Pharmacy Services

    Our pharmacy Services dispense medications for outpatient as well as for inpatients. Our team consists of trained pharmacists, pharmacy assistants as well as support personnel who work closely together to ensure patients receive the highest quality pharmaceutical care possible.

    Location and Opening Hours
    Inpatient Pharmacy (Ground Floor, Next to A&E Services)

    We are open 24 hours all year round!
     
    Outpatient Pharmacy (First Floor, Opposite Cafeteria)
    • Mondays to Fridays:   8.30 am – 7.00 pm
    • Saturdays: 8.30 am – 5.00 pm
    • Closed on Sundays and Public Holidays
     
    HealthShoppe Pharmacare (First Floor, near Outpatient Pharmacy)
    • Mondays to Fridays:   9.30 am – 6.00 pm (Break for lunch from 2:00pm-3:00pm)
    • Saturdays: 9.30 am – 2.00 pm
    • Closed on Sundays and Public Holidays

    Contact Info

    • Person in-charge
      Mr Lam Fook Quan
    • Phone No
      05-2408738
    • Fax No
      05-2541388
    The pharmacy provides a comprehensive range of pharmaceutical services which includes:

    Outpatient Pharmacy Services
    Our outpatient pharmacy caters to outpatient’s need after the patients seen their doctor at the clinics. Our friendly pharmacists/pharmacy assistants are happy to assist you with: 
    • Filling of prescription
    • Counselling of medication e.g. asthma, cancer, diabetes and heart medications etc.
    • Purchasing of over-the-counter products, vitamins and supplements
    • General health advice
     
    Inpatient Pharmacy Services     
    In inpatient pharmacy, we assist the team in managing medication orders, monitoring drug therapy, providing bedside medication counselling and preparing drugs for patients to take home when patients discharge.
     
    Cytotoxic Drug Reconstitution Services
    We have a qualified clean room to perform cytotoxic drug reconstitution to cater for chemotherapy needs. We work together with the oncology team to provide customised chemotherapy regimen that suits to every patient's needs. 
    Our chemotherapy drugs are prepared and reconstituted only by trained personnel to protect the handler, the drug and the environment.
     
    Drug Delivery Services
    Drug Delivery Service is the follow-up drug supply mailed directly to the location of customer's choice.
    It is one of the value-added services offered by the hospital to keep customers away from the hustle and bustle of the traffic. Drug will be mailed safely to customers at affordable delivery charge.
    *Kindly enquire Terms and conditions applicable for this service from the pharmacy.

    Healthshoppe Pharmacare
    A comprehensive range of healthcare merchandise to serve the needs of our patients and the public are readily available at our HealthShoppe Pharmacare. Our team of retail assistant and pharmacist also provide assistance and advice on healthcare-related enquiries. We provide the sale of healthcare products:
    • Over-the-counter medications
    • Surgical & homecare products
    • Diagnostic and medical aids
    • Vitamins & health supplements
    • Personal & beauty care products
    • Organic and health food
    • Comfort footwear
    • And many more!
     
  • Physiotherapy Services

    Physiotherapy Services at KPJ Ipoh Specialist Hospital aims to provide excellent patient care. We have a team of staff who have developed expertise in a variety of areas in order to offer complete care and are committed to working together with our patients to attain their highest possible level of functional activity.

    Wide range of condition that can benefits from the physiotherapy includes:
    1. Musculoskeletal Problems
    2. Cardio-Respiratory Problems
    3. Neurological Condition
    4. Geriatric Problems
    5. Paediatric Problems
    6. Women’s Health

    Direct Phone Line:
    05-2408741

    Contact Info

    • Person in-charge
      Mr Anthony
    • Phone No
      05-2408777 (ext 260)
    • Fax No
      05-2541388
    Among services offered:

    • Electrotherapy (Interferential Therapy, Traction (Lumbar/Cervical), Therapeutic Ultrasound, Infra Red Radiation, Electrical Stimulation, TENS (Transcutaneous Electrical Nerve Stimulation), Cryo Therapy, Hot Packs & Wax Bath
    • Exercise Regimes
    • Mobilization
    • Soft Tissue Manipulation/Myofascial Release
    • Ante/Post Natal Exercises
    • Chest Physiotherapy
    • Stroke/Spinal Rehabilitation
    • Sports Rehabilitation
    • Trigger Point Release
    • Consultation on Preventive Measures
    • We offer cubicles and private rooms for privacy when it comes to treatment, complimented by warm, friendly and efficient service.
  • Radiotherapy & Oncology Services

    What is Radiotheraphy?
    Radiotheraphy or radiation treatment is the use of high energy x-rays or electron in the treatment of cancer. A linear accelerator is the equipment that produces radiation. It is a common treatment for cancer, either on its own, or, often in conjunction with surgery or chemotherapy.

    How does radiation treatment work?
    Cancer cells reproduce faster than normal cells in the body. Radiation therapy targets these rapidly dividing cells. The radiation reacts with water in the cells and this reaction damages the DNA or genetic material I the cell that controls cell growth. Normally, cells can repair themselves and continue growing. But since cancer cells cannot repair themselves as easily, they die. Although normal cells are also affected they repair themselves more effectively.

    Radiation therapy has undergone major advances in recent years. The use of computers, highly sophisticated equipment and new understandings of how cancer cells work have made radiation safer than ever.

    What to expect on your first visit?
    You will be required to register at the reception counter. Please ensure you bring:

    • Referral letter
    • Biopsy report
    • X-rays films
    • CT scan films
    • MRI films
    • Blood test report
    • And other report

    Contact Info

    • Person in-charge
      Mdm Paulin
    • Phone No
      05-2408777 (Ext 226)
    • Fax No
      05-2541388
    Radiotheraphy - Varian Clinac IX

    • Range of electron energy choices (6,9,12,16 and 20 MeV)
    • Range of photon energy choices (6 & 10 MV)
    • Reproducible, stable and accurate positioning
    • Multileaf collimator (MLC)
    • Auto field sequencing
    • PortalVision – megavoltage imaging with optional Portal Dosimetary
    • Reliable dose
    • Fast treatment time
    • Precise treatment

    CT Simulation

    • Using a conventional CT scanner with sophisticated computer software to localize the area of treatment
    • Equip with LAP laser for the best reproducibility and accurate positioning
    • This is to ensure absolute accuracy of the planned treatment. Each treatment plan is entirely individual. Other patient will be receiving different treatment from the rest of the patients.

    Computer Planning System

    • EclipseTM is a comprehensive treatment planning systems that simplifies modern radiation theraphy planning for all kinds of treatment, including 3D conformal, intensity-modulated radiation theraphy (IMRT) and electron.
    • With Eclipse, the radiation theraphy team can efficiently plan and deliver the best course of treatment for each patient.
  • Doctors

    At KPJ Ipoh Specialist Hospital, we have various specialities and medical discipline that treats our customers with best service quality

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  • Health Calendar

    Lets join us with all the events that has been setup for the year. Participate and register for events that will beneficial to you

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  • Clinic Opening Hour

    • Monday - Friday
      8.30pm - 5.00pm
    • Saturday
      8.30am - 1.00pm
    • Sunday & Public Holiday
      Closed